Definition of 360-degree performance evaluation:360 degree feedback is a method and a
tool that provides each employee the opportunity to receive performance
feedback from his or her supervisor and four to eight peers, reporting
staff members, coworkers and customers. Most 360 degree feedback tools
are also responded to by each individual in a self assessment. 360
degree feedback allows each individual to understand how his
effectiveness as an employee, coworker, or staff member is viewed by
others. The most effective 360 degree feedback processes provide
feedback that is based on behaviors that other employees can see.
HR Response:
Research has suggested that 360-degree instruments are ideal for developmental purposes, but if used at the wrong time or in the wrong way, can actually hinder rather than help employee performance. “Although such feedback can be beneficial, there are no immediate plans within HR to use 360-reviews as a part of Tech's annual review process,” said Pearl Alexander, senior director of employee relations. “At its core, performance management is the art and science of relationship building. We intend to focus, with laser beam precision, on helping managers and supervisors learn new, best practice, techniques for creating and growing strong trust relationships with their employees,” she added. “We will get to the point where 360-degree evaluations make sense and add value, but first, we need to establish a solid foundation and help employees and managers to succeed.” |
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